FAQs

Returns & Refunds

What is your return window?

Return requests must be submitted within 30 days of delivery.

Are returns free?

Yes! At Themarketerspress, all approved returns and exchanges are 100% FREE. We provide a prepaid return label with no restocking fees.

When will I receive my refund?

Refunds are processed within 5 business days after we receive and inspect your item. The credit will be issued to your original payment method.

What if my Wall Art arrives damaged?

Since art is fragile, please contact us within 48 hours with photos of the damage. We will ship a free replacement immediately.

Shipping & Orders

How long does shipping take?

Total estimated delivery is 4–9 business days (1-2 days handling + 3-7 days transit).

Can I change my shipping address?

Please contact us within 12 hours of ordering. Once processing begins, we cannot guarantee address modifications.

Do you ship internationally?

Currently, we ship within the United States only, including all 50 states and APO/FPO/DPO addresses.

Payments & Security

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, Amex, Discover) and digital wallets like PayPal, Apple Pay, Google Pay, and Shop Pay.

Is my payment secure?

Absolutely. We use SSL encryption and PCI-compliant processors. We never store your full credit card details.

Product Quality

Will the colors match what I see on screen?

We strive for 100% accuracy, but colors may vary slightly due to monitor calibration and lighting conditions.

How should I care for my Wall Art?

To maintain color longevity, avoid hanging art in direct sunlight or highly humid areas. Dust lightly with a dry microfiber cloth.